When I was watching a movie with my family, I suddenly noticed some major downfall in the sound of the movie. So, after the movie was over, I went over to the Samsung Soundbar connected to my TV and tested it to find out the issue. While testing, I realized my Samsung subwoofer was not working concurrently with my Samsung soundbar.
To fix this, I did some fine-tuning steps. Over an hour of workover, I found some possible fixes that resolved the Samsung subwoofer not working issue. Are you one of the users like me who feared when the subwoofer went dead and stopped working? Then, this article includes all the required solutions to fix the issue.
Why is my Samsung Subwoofer Not Working
With some deep research, I found some of the primary reasons for your Samsung subwoofer not working issue. Some of the reasons are as follows.
- Connectivity issue
- Improper Power supply
- hardware damage
- Compatibility problems
- A mishap in input settings
7 Ways to Fix Samsung Subwoofer Not Working Issue
If you find your Samsung subwoofer is not turning on, not connecting, or other issues, then here are some of the fixes to solve it.
Check the Power Supply and Cables
The first thing is to make sure that the power cables of your soundbar and the subwoofer are connected properly. If it is not firmly connected, the subwoofer may not exhibit the sound. This is the primary reason for the Samsung Subwoofer disconnecting from the Soundbar. Also, check the power supply. An insufficient power supply can also cause the Subwoofer not to work.
Power Cycle Your Soundbar
If you recently disconnected and connected your Samsung soundbar and subwoofer to a new device, it’s best to do a power cycle. Due to some glitches and bugs in the Samsung Soundbars, you may experience pairing and not working issues. To fix this, pull out the power cable from the soundbar. After a few minutes, plug in the cables again and check whether the Samsung subwoofer works or not.
Check your Bluetooth Connectivity
If you are connecting your subwoofer via Bluetooth, you must check whether the wireless signals are strong. When you face any downfall in the signal, then you might not be able to connect your Samsung subwoofer to the soundbar. So, to avoid this kind of signal issue, go with a wired connection like an HDMI cable to connect your Samsung subwoofer and soundbar to your TV.
Check Subwoofer Compatibility
A Samsung subwoofer is compatible with only certain models of Samsung soundbars. So, if your subwoofer is not working, then there is a possibility that your subwoofer is not compatible with your soundbar. So, before connecting a subwoofer to your soundbar, visit Samsung’s official website to check for compatibility.
Reset Your Samsung Soundbar
After trying all the above methods, and if you are still experiencing an issue, then reset your Samsung Soundbar. By resetting your Samsung soundbar, you can easily eliminate any issues and solve the subwoofer not working issue instantly. To perform a hard reset on your Samsung soundbar, press and hold the Power and Menu button on your Soundbar remote. By doing this, the Soundbar will change the status from INT to BYE. Denoting that the soundbar is reset.
Pair Your Samsung Subwoofer Again
If you find the Samsung subwoofer is disconnected, try pairing the subwoofer to your soundbar again. To pair your Samsung subwoofer, refer to the steps below.
1. Turn On your Samsung Subwoofer and Soundbar first.
2. Now go to the back side of the subwoofer and press the ID SET button on it. You can use your hand or a paperclip to push this button.
3. Press and hold the button for 5-8 seconds. You can see a Red LED light up while holding and disappear when you release the button.
4. Now, press and hold the Up or Mute button on your Soundbar remote.
5. By doing this, the blinking light will stop, and the Samsung subwoofer will connect to the soundbar.
Contact Customer Support
If you’re still on the first page, then there might be a serious hardware issue that your subwoofer or the soundbar is facing. So, in this case, reach out to customer support at Samsung and resolve it by following the on-screen prompts.
FAQ
If your connected Samsung subwoofer doesn’t deliver any sound, try resetting and reconnecting the subwoofer to the soundbar.
If you have wiring or power supply issues, you might find it hard to pair your subwoofer to the soundbar.