It’s been 3 years since I bought my first Onn 36” 5.1 soundbar for my Smart TV to get theatrical experience. From my personal experience, the Onn soundbar never fails to deliver a high-quality sound experience right in my living room. However, recently, I’ve been facing issues with my Onn soundbar and have gotten frustrated due to frequent shutdowns, audio stuttering, and more. After that, I performed deep analyses and found the solutions to fix the Onn soundbar not working issue.
If you also own an Onn soundbar and face the same issue, then you’ve landed at the right spot. Here, I’ve mentioned the core causes and the respective troubleshooting methods to fix the Onn soundbar not working error.
General Causes for Onn Soundbar Not Working
After analyzing all the aspects of the Onn soundbar not working, I’ve mentioned the core cause of the issue.
- Damaged audio cables
- Improper audio settings on your TV
- Issues with compatibility
- The devices are not in range
- Device malfunction
How to Fix the ONN Soundbar Not Working Issue
Refer to the below troubleshooting steps based on the problem you face with the soundbar.
Onn Soundbar Not Turning On
After connecting the Onn soundbar to your TV using audio cables, ensure you turn On the device. If the soundbar is not turning on, then here are the fixes.
Turn On the Source
Initially, you need to check the Onn soundbar is properly connected to the power source and turned On. This is one of the primary ones to be considered before proceeding with the complicated troubleshooting techniques. Check whether the power cords are connected to the outlet properly and the source device is turned on.
Check the Battery
While turning on your Onn soundbar with a physical remote control, check the batteries and make sure it’s inserted properly. Sometimes, the Onn soundbar remote won’t work properly due to low battery power.
So, I recommend you change the remote battery for an error-free connection. After changing the battery, press the Power button at the top of your remote control to turn on your Onn soundbar.
Check the Power Cables
Power cables play a major role in turning on your Onn soundbar. So, locate the Onn soundbar’s power cable and ensure it’s connected properly without any distortions.
Also, inspect the power cable which is connected to the outlet and make sure there’s no physical damage. If there’s any physical damage, your Onn soundbar won’t turn on as usual. So, buy a new power cable that suits your Onn soundbar to fix the issue.
Inspect the Connections
Your soundbar won’t turn on if you connect the audio cables to the wrong ports. In that case, you can detach all the cables from your Onn soundbar and TV and try to reconnect them to the proper ports correctly.
You can check the Onn soundbar catalog to learn the exact cords before connecting the input cables.
Onn Soundbar Not Connecting
If you’re facing issues connecting your Onn soundbar to your TV or smartphone, follow the below methods to fix the issue
Check the Input Source
If you’ve connected your Onn soundbar to the TV via cables like HDMI, AUX, or optical, you must change the input source to hear the audio from your soundbar. Here, I’ve mentioned the common method to change the input source on your TV.
1. Turn on your TV after connecting it to your Onn soundbar.
2. Fetch the physical remote control and navigate to the Settings menu.
3. Choose the Audio Output option.
4. Now set the Audio Output settings to HDMI/Optical/AUX to fix the Onn soundbar not working issue.
Note: If you’re using an AUX cable to connect your TV and soundbar, select the Analog Audio Out option and set it to Fixed or variable.
Inspect Damaged Cables
Just like power cables, you must connect the devices using good quality and undamaged audio cables. If the cables are damaged, you can buy a new one from the online markets to connect the Onn soundbar to your TV or smartphone.
| CABLES | PURCHASE ON AMAZON | PURCHASE ON WALMART |
|---|---|---|
| HDMI Cable | Buy Cable at Amazon | Buy Cable at Walmart |
| Optical Cable | Buy Cable at Amazon | Buy Cable at Walmart |
| AUX Cable | Buy Cable at Amazon | Buy Cable at Walmart |
| Coaxial Cable | Buy Cable at Amazon | Buy Cable at Walmart |
Keep Devices Within the Range
If you’re using wireless technologies like Bluetooth or WiFi to connect your soundbar and TV, then you must keep the devices within a specific range (within 30 feet) for error-free connection. On the contrary, if the range exceeds, the device fails to connect with each other.
Reset the Device
At last, you can also proceed with a factory reset on your Onn soundbar to revert the soundbar to the factory defaults and fix the connectivity issue.
1. Locate the Reset button at the bottom or back of your Onn soundbar.
2. Once found, press and hold the button for 10-12 seconds.
3. Release the Reset button once the LED lights on the soundbar turn off.
Now, your Onn soundbar will reset to its initial settings. After that, you can use the wired or wireless methods to pair your Onn soundbar with your TV or smartphone.
Onn Soundbar No Sound
In some cases, the Onn soundbar will successfully pair with your TV but fails to deliver the output audio. If you’re facing the no sound issue on your Onn soundbar, then here are the fixes.
Check The Volume Level
Initially, check the volume level on your Onn soundbar and TV/smartphone. Fetch your Onn soundbar remote control and press the Volume + button to increase the volume. Consequently, you can also try increasing the volume on your TV. However, if you still haven’t heard any sound from your Onn soundbar, check the next method.
The Device’s In Mute Mode
Apart from low volume, you can’t hear the audio if your device is in mute mode. So, inspect whether the mute mode is enabled on your Onn soundbar. To do so, press the Mute button once on the remote control to unmute the device. If you are still not hearing any sound on the soundbar, then the mute mode is not an issue.
Soft Reset Onn Soundbar
After checking the volume level and mute mode, you can proceed with a soft reset on your Onn soundbar to fix the Onn soundbar not working error.
1. Power off your Onn soundbar.
2. Unplug the audio cables and power cable from the outlet.
3. Wait for a few minutes. Then, connect all the audio cables and power cables to the outlet and soundbar.
4. Now, turn on your Onn soundbar and check whether the issue is solved.
Onn Soundbar Keep Turning Off
In rare cases, your Onn soundbar will turn off frequently while playing songs and other audio content. You can refer to the below troubleshooting methods to fix the issue related to the frequent disconnection of the Onn soundbar.
Check the Audio Compatibility
Your Onn soundbar will disconnect automatically if your TV or smartphone doesn’t support the audio format. This is because of the Dolby Atmos/Dolby Digital surround sound feature, built-in on most of the Onn soundbars, which is not compatible with your TV. So, it’s mandatory to check whether your TV supports the respective functionalities.
Check for Updates
If the firmware of the Onn soundbar is outdated, the device might malfunction and lead to sudden power off. So, check the software version of your Onn soundbar and update it to the latest version to fix the issue. Use a USB drive to install the latest software from the official website. After that, insert the USB drive into the Onn soundbar to update the device to its latest firmware version.
Onn Soundbar Blinking Red Light
Basically, your Onn soundbar will blink red light when the device is not getting enough power supply. If you face the same issue, check out the below fixes to resolve the issue.
Use the Appropriate USB Cable
If you’re pairing the Onn soundbar to the TV using a third-party USB cable for power, then you might face the issue. So, use the appropriate USB cable that comes along with the soundbar’s package to get sufficient supply.
Use a Power Adapter
Sometimes, connecting the Onn soundbar directly to the power supply will cause the soundbar to blink red light. So, use a power adapter that comes with your Onn soundbar to fix the flashing red light issue.
Onn Soundbar Not Connecting to Subwoofer
The Onn subwoofer will automatically pair with the soundbar once the devices are turned on and with the specific range. However, the connection might break if any technical issues arise on the soundbar or subwoofer. In that case, you can connect the subwoofer to the Onn soundbar manually.
1. Plug the power cable into the wall outlet and turn on both devices.
2. Then, fetch the soundbar remote and hold the Mute button for 5-8 seconds.
3. Locate the Pairing button on your subwoofer for 4 seconds to put the device in pairing mode.
4. Now, the LED on the subwoofer starts blinking and turns to solid blue to indicate the connection is successful.
Contact Onn Support
Unfortunately, if none of the troubleshooting methods mentioned in this article help you fix the error, then you can seek Onn’s customer support for assistance. The experts will give you additional tips and tricks to resolve the Onn soundbar not working issue.
Replace or Buy a New Soundbar
Finally, when the support team also fails to fix the issue related to your Onn soundbar, then there might be an issue with the hardware components. If that’s the case, you can replace the faulty soundbar with a new one if the device is under warranty. Else, you can buy a new Onn soundbar according to specs and prices.
FAQ
Yes, you can find the reset button at the back of your Onn soundbar.
If the Onn soundbar flashes a blue light, it indicates that the device is in Bluetooth pairing mode. Go to the Bluetooth settings on your TV or smartphone to find the device from the list and pair the soundbar
