When my folks and I were in my friend’s gaming den chilling out with some music, the audio suddenly stopped playing on the JBL Soundbar. Since I know how the soundbar works, I checked out what happened. Even after unpairing and pairing the phone to my friend’s JBL soundbar, the not working issue persists. So I did some analysis on why the JBL soundbar is not working from various trusted sources.
I finally figured out numerous problems and fixes for each aspect. If your entertainment unit is powered with a JBL soundbar and you face this not working issue, then these simple troubleshooting methods will do the trick to solve it. Here, I have discussed some of the methods I tried that helped me to solve the JBL Soundbar not working issue.
Reasons for JBL Soundbar Not Working
When I did some groundwork, I found various reasons for the JBL soundbar not working issue. The primary reasons are listed below.
- Damaged or loosely connected cables
- Cable port issues
- Connectivity problems
- Low Power Supply
- Muted soundbar
- Hardware damage
- Outdated Soundbar firmware
How to Fix the JBL Soundbar Not Working
Try out the following fixes in order and fix the JBL Soundbar not working issue within minutes.
JBL Soundbar Not Turning On
If the JBL Soundbar doesn’t turn on, refer to the fixes below to resolve the problem.
Insufficient Power Supply
The primary reason for the JBL Soundbar not working issue is the insufficient power supply. If there is an improper power supply, the JBL Soundbar will not turn On. This problem occurs when the power cables are loosely connected or the port is accumulated with dust. Clean the port on your soundbar and firmly plug in the power cable to the wall socket and soundbar. If the power cable is damaged, replace it with a new one. Now, turn On the JBL Soundbar; it will surely work.
Check Remote Status
When you try to turn on your soundbar via the JBL remote and you find the Power button not working, then the problem is with your remote. So check whether the soundbar remote is damaged or replace it with a new battery. Still, if the problem persists, press the Power button on the soundbar to turn it On.
JBL Soundbar HDMI ARC Not Working
If you have connected your JBL soundbar to the TV using an HDMI ARC cable and you find the soundbar not working issue, then the problem is with the HDMI ARC cable or port.
Check the HDMI Cable
Make sure you have connected the HDMI cables to the port firmly. After connecting the cables firmly, if you still face the issue, then there might be a problem with your HDMI cable. If your HDMI cable is damaged, then it’s better to replace it to fix the issue. You can buy a new HDMI Cable and connect it to solve the soundbar not working issue.
Clean the HDMI ARC Port
In some cases, the dust and debris on your HDMI ports might block the wired signals from working properly. So, in this case, take a toothpick or other smaller tool and clean the HDMI port of your TV or soundbar to fix the issue.
No Sound on JBL Soundbar
If your soundbar is connected to a TV and you hear no sounds, then there are a few factors that you need to look for.
Choose the Right Input Source
If you have connected your soundbar using an AUX, RCA, or Optical Cable, check whether you have chosen the right input source on the TV.
1. Turn On your TV and go to the Settings option.
2. Select the Sound settings and click the Audio Output option.
3. From the input sources, choose your wired input source.
4. Now, play any audio, and you can listen to it via your soundbar without any issues.
Enable Bluetooth
If you have connected your JBL Soundbar to your Phone via Bluetooth, and it’s not working, then there is a problem with your connection. To fix this issue, turn on the Bluetooth on both devices and make sure the devices are kept close by. Once these checklists are done, you can easily fix and connect your JBL soundbar to your device hassle-free.
Power Cycle Your JBL Soundbar
Before moving on to the big-picture stuff, try power cycling your JBL soundbar. You can get rid of the technical bugs or errors on your soundbar by restarting the device. To power cycle the device, remove the power cable of the soundbar from the wall outlet. Wait for a few minutes and connect the cable again to complete the restart process.
Update JBL Soundbar
If you run your JBL soundbar in outdated software, you will likely face many issues. To avoid the problems, it’s better to update your JBL soundbar to the current version. Download the latest version of the Soundbar update from the official website and copy its file on a flash drive. Now, plug in the Flash drive to the soundbar and update your JBL soundbar easily to fix the issues.
JBL Soundbar Keeps Disconnecting
You might find your JBL soundbar stopped working in the middle of a movie or TV show. This might happen if you face any connectivity issues or any problems with the audio signals. You can avoid these issues by making sure you have made the connectivity positive by checking the wired and wireless components are working fine.
In case you have connected your soundbar to your TV, then it is advised to turn Off the sleep mode to avoid unnecessary turning off. If the problem still persists, move on to the next fix.
Reset JBL Soundbar
In any case, if all the troubleshooting gets you where you started, then as a final step, try resetting your JBL soundbar to fix this issue. By resetting your soundbar, your audio configuration, connected devices, and all the bugs on the soundbar will get wiped out. Once the reset is done, try connecting the soundbar and check whether it is working or not. To reset the soundbar, refer to the steps below.
1. Press the Power button and turn on your JBL soundbar.
2. Next, press and hold the Volume Up, Down, and Source button on the soundbar.
3. Hold the buttons for up to 10 seconds until you see the RESET message displayed on your soundbar screen.
4. Now, you have successfully reset your JBL soundbar to scratch.
FAQ
If you don’t hear any sound from your subwoofer, it indicates that it is disconnected from your soundbar. Press the Pair button on the JBL subwoofer to connect again with the soundbar.
If your JBL soundbar is crackling while streaming, it may be due to the connectivity issue. Unpair and pair the soundbar to your TV or phone again to fix the issue.
