Despite being one of the best soundbars available in the market, the Insignia Soundbar is known to stop working time and again. If your Insignia Soundbar malfunctions, then it could be because of a number of reasons, including an issue with the connection or setting. In this case, you can rectify the problem at hand using the different methods and fixes mentioned in this article.
Before you get in touch with a professional and spend your time and money, try these simple and effective fixes one after the other. One of them is sure to resolve the problem with your Insignia Soundbar.
Reasons and Solutions for Insignia Soundbar Not Working
If you are not sure why the Insignia Soundbar is not working and wish to resolve the problem by yourself, then the table in this section will be most helpful for you.
| Causes | Fixes |
|---|---|
| Problem with the Power or Remote | Check your power outlet or replace the drained batteries |
| Connectivity Issue | Pair using Bluetooth by bringing the devices closer together. Try connecting using cables. |
| Incorrect Setting | Unmute or increase the volume when necessary and change the audio input in the TV. |
| Software Issues | Reset the soundbar and update it properly. |
| Hardware Issues | Replace the soundbar or buy a new device |
Insignia Soundbar Not Turning On
Sometimes, despite connecting the Insignia Soundbar to the TV and a power outlet, the soundbar will not turn on as it normally should. If you are facing the same problem, follow the fixes mentioned below.
Check the Remote Controller
The Insignia Soundbar will not turn on, no matter how many times you press the buttons on the remote controller if the remote is damaged or broken. There is also a possibility of drained remote batteries causing the issue. In that case, all you need to do is replace the remote batteries with a fresh pair.
Check the Power Outlet
While the drained batteries are the most common cause behind the Insignia Soundbar not turning on, the problem might also occur because of an unstable power outlet. Connect a different device to the power socket and check if the device is turning on properly. At the same time, connect the Insignia Soundbar to a different power socket and check if the soundbar is turning on.
Either way, you will be able to identify whether the problem is with your power socket or the soundbar.
Insignia Soundbar Not Connecting to the TV
If you are not able to connect the Insignia Soundbar to your TV altogether, or if the soundbar and TV keep disconnecting, try the following troubleshooting methods.
Problem with the Wireless Connection
Most of the connectivity issues arise between the Insignia Soundbar and the TV connected to it because of the wireless Bluetooth connection. To ensure no external factors affect the connection, bring the devices closer to each other as they should be within 30 feet of each other. Remove all heavy objects placed between the devices that could be blocking the transmitted signal.
1. Unpair the soundbar from the TV, turn off both devices completely, and remove them from the power outlet.
2. Reconnect the soundbar and TV to power and try pairing them from the beginning.
Try Connecting Using Cables
If the wireless connection is not working even after several attempts, go with the traditional wired connection. There is more than one way to connect the Insignia Soundbar to the TV using cables. You can go with an HDMI cable, an optical cable, an RCA cable, or an AUX cable as you see fit.
1. Insert one end of the cable to the assigned port on the Insignia Soundbar.
2. Now, plug in the other end of the cable to the right port on the TV.
3. After that, change the input source to the respective HDMI source and ensure the Insignia Soundbar is working properly.
Insignia Soundbar No Sound
Sometimes, the Insignia Soundbar will turn on properly and connect to your TV without any trouble. But the trouble will be with the audio output. When a video or song is played, there will be no sound in the Insignia Soundbar. Here are a few reasons and solutions for such an issue.
Unmute the Device
More often than not, people unknowingly and accidentally mute their TV or soundbar. If there is no sound output in your Insignia Soundbar, then the first thing to check is if you have muted the soundbar. At the same time, check if the TV is muted as well. If so, unmute at once, and you should be able to get the audio back.
On the other hand, try increasing the volume, both on your soundbar and the TV, using their respective remote controllers or the physical buttons present on the device.
Change the HDMI Input
When the soundbar is connected to the TV through cables, then the audio settings and input on your TV should be changed accordingly. Some expensive and latest TV models are capable of automatically configuring the audio. But as for other devices, you have to change them manually by navigating through the audio settings on your soundbar-connected TV.
Disconnect and Reconnect
Sometimes, there will be no sound output in the Insignia Soundbar, even if the audio input and settings are all set properly. This could be because of a simple issue with the connection. When such connectivity issues occur, simply unpair the soundbar from the TV and reconnect it once again. Now, play your favorite song and check whether the audio is heard.
Other Troubleshooting Fixes for Insignia Soundbar Not Working
Apart from the previously mentioned troubleshooting methods, there are a few other fixes that you can try.
Check the Cables for Damage
When your Insignia Soundbar is not working, check the cables connected to the soundbar for damage. Unplug the cable from its port and clean the port properly. Check if the cable is bent or broken, and if any are seen, change it immediately.
Note: You can replace the damaged HDMI cable, AUX cable, Optical cable, RCA cable, or Coaxial cable with a new one from Amazon.
Update the Insignia Soundbar
If you haven’t updated your Insignia Soundbar in a long time, there might be bugs and glitches creating trouble with your soundbar. Update your Insignia Sounbar to its latest available firmware to resolve the problem at hand. Once the device has been updated, the soundbar should work normally without any trouble.
Reset Insignia Soundbar
Resetting the Insignia Soundbar should be the last on your list of troubleshooting methods. When none of the other fixes were able to help you, this definitely will.
1. Power on the soundbar and press the Power and Volume Down buttons on the soundbar simultaneously for about 10 seconds.
2. Let go of the buttons when the LED lights start blinking.
3. Now, the soundbar will automatically turn off and turn back on.
Now that the soundbar has been reset pair the soundbar with the TV from the beginning and see if it is working.
How to Fix Insignia Subwoofer Not Working
If your Insignia Subwoofer is not working when connected to your soundbar, then it could be an error in the connection. In general, the Insignia Subwoofer will automatically pair with the soundbar when the devices are turned on. But if that did not happen, then you can connect them manually as well.
1. On the subwoofer, locate the PAIR button and long-press the button using a paper clip.
2. Let go of the button when you see the LINK LED light start blinking blue.
3. Now, use the paper clip to hold down the PAIR button on the soundbar.
4. Release the button once the LINK LED light stops blinking and turns into a solid blue.
Contact Tech Support
If you have tried all the different troubleshooting fixes mentioned in this article and the soundbar is still not working, then there isn’t much that you can do on your own. Step away from your soundbar and call the Insignia support team for further help and guidance.
Replace or Get a New Insignia Soundbar
At times, the Insignia Soundbar will stop working, and the device will be beyond repair. In that case, it is better to get a new Insignia Soundbar rather than fix the broken soundbar. On the other hand, if you are within the warranty period, you can get a replacement if it is applicable.
FAQ
If the Insignia sound bar is now working with your TV, then it could be because of an interruption in the wireless as well as wired connection.
If you own an Insignia 2.1 Soundbar and the subwoofer is not working, then pair the device manually using the PAIR button.
