The Bose Soundbar is one of the best soundbars to use at home to have a great audio experience. But even the best working soundbars sometimes face some minor issues. If your Bose Soundbar is not working, then it might be because of a problem with the connection or even the software. When such issues arise, there are several troubleshooting fixes that you can test to resolve the problem on your own.
Follow the tried and tested methods mentioned in this article and one of them will definitely help you fix the issue. I have explained them all in detail with clear instructions to make the whole thing a lot easier and simpler for you.
General Causes for Bose Soundbar Not Working
It isn’t always necessary to know exactly what the root cause of the problem is. But if you have an idea about it, then the solutions can be used more specifically rather than wasting time on other unnecessary fixes. Here is a list of all the general reasons why your Bose Soundbar is not working.
- An issue with the power supply
- Incorrect audio settings
- Minor bugs and glitches
- An error in the Input
- Damage in the cable
How to Fix the Bose Soundbar Not Working Issue
Try out the following troubleshooting fixes one after the other to get rid of the problem and continue enjoying the features of the Bose soundbar. The solutions for different problems are given, focusing on each of them individually.
Bose Soundbar Not Turning On
If you have already connected your Bose Soundbar to your TV, but the soundbar is not turning on all of a sudden, then try the fixes mentioned in this section.
Check the Power Outlet
If the soundbar is not turning on properly or keeps disconnecting as soon as it turns on, then the problem could be with the power outlet. If there are any fluctuations in power or if the socket is not in proper working condition, then the Bose Soundbar connected to it will not turn on properly.
Connect a different device to the power socket or connect the soundbar to a different power source. If the power outlet was the issue, then your Bose Soundbar will turn on when connected to a different power outlet.
Check the Soundbar Remote
Sometimes, the soundbar will not turn on even when connected to a proper and stable power outlet if the remote is not working properly. The remote battery could have drained, and replacing it with a new pair of batteries will resolve the issue.
If your soundbar remote is damaged, try using the Bose remote app or HDMI CEC feature to turn on the Bose Soundbar without the remote.
Check the Physical Buttons
Check the physical buttons on the soundbar as well as the remote control and see if there is any dust or debris blocking the buttons. The Bose Soundbar will not turn on even with a remote if this is the reason behind it. Clean the buttons carefully, and at the same time, try turning on the soundbar using the Bose Music app.
At the same time, check if you have connected the smartphone with the Bose music app as well as your Bose Soundbar to the same internet network. You will be able to turn on the soundbar using the app if they are connected to different networks.
Bose Soundbar Not Connecting to the TV
Another issue often faced by users is the Bose Soundbar not connecting to the TV. The solution for this is the same if your Bose Soundbar keeps disconnecting from the TV even after connecting it several times.
Check the Wireless Signal
If you have connected the Bose Soundbar to your TV wirelessly, then any interruption with the signal will cause such problems. Ensure you have placed the TV and the soundbar within each other’s wireless range and remove all other objects blocking their signal path or connection.
Once you have made the necessary arrangements, try connecting the Bose Soundbar to the TV once again and check if the problem has been fixed. If it doesn’t, check out the next troubleshooting method.
Try Wired Connection
If you are not able to connect wirelessly, then the best way to connect the devices is using a proper audio cable. According to the compatibility, it could be an RCA, AUX, Optical, or HDMI cable.
If you were already using a wired connection and still not able to connect the Bose Soundbar with the TV properly, then check the wire or cable for damage. Use another cable and see if you are able to pair the soundbar with the TV properly. Alternatively, remove all cables connected to the soundbar and reconnect them once again.
Bose Soundbar No Sound Issue
Some Bose users have experienced the “No Sound issue” caused by an unknown glitch in the system. If you are facing a similar problem, then try these fixes.
Increase the Volume
More often than not, the no sound issue is because of a muted system. You might have unknowingly muted the soundbar. Increase the volume using the remote or the physical buttons and check if there is a proper audio output.
Change the HDMI Input
When connecting the soundbar to the TV using cables, you have to change the audio settings accordingly. If the audio input is not set properly, then there will be no sound or audio output unless your TV is capable of changing the settings automatically.
Check the CEC Settings
Some of the newly launched Bose Soundbars come with the CEC settings, which allow users to control several HDMI devices using the same remote. You should enable the CEC setting on the soundbar as well as the other connected devices (say, your TV) in order to get a proper audio output.
If the device your soundbar is connected to does not support CEC, then there will be no sound on your soundbar either. Ensure to connect them to compatible devices.
Check the Internet Connection
If you have a Bose Soundbar with WiFi support, then you probably might have overloaded the network by connecting several other soundbars to the same internet. In that case, the soundbar will not work properly when necessary.
Soundbar Not Working Properly
So far, the methods mentioned are focused on the causes behind the issue with the soundbar. Now, if your Bose Soundbar is still not working, even after trying the other basic troubleshooting techniques, then try these methods.
Reboot the Soundbar Manually
1. On your Bose Soundbar, press and hold the Power button.
2. Let go of the button once the device turns off completely.
3. Wait for another minute and press the Power button once again.
4. Let go of it once the soundbar turns back on.
Power Cycle the Bose Soundbar
It is always better to refresh the system and restart the devices once. This is a simple yet effective way that can do wonders. Disconnect the Bose soundbar from the TV and remove all cables connected to it. After a few minutes, connect the soundbar back to the TV and pair them once again.
If the problem is because of a minor bug or glitch, this will make things right. Try playing a song through the soundbar and check if the issue is resolved.
Update the Soundbar
It is important that you update the Bose Soundbar regularly as and when a firmware update is released. The updating process varies for each model, but you can try manually updating the device using the steps mentioned below.
1. On the soundbar remote, press the Music button for about 10 seconds.
2. The white light on the soundbar will start blinking if an update is available.
3. It will automatically start downloading the update, and once the update has been installed, the soundbar will automatically restart.
Reset the Soundbar
If none of the other methods worked, then the only option left is resetting the Bose Soundbar and reverting it back to its factory settings.
1. After turning on the Bose Soundbar, press the Volume Down button and the Pause/Play button on the remote simultaneously.
2. Let go of the buttons when you see the Indication light on the soundbar turning on.
3. This will initiate the reset process, and the Amber light will turn on once the reset is over.
Now that the soundbar is back to its default factory settings, try setting up the soundbar from the beginning and check if the Bose Soundbar is working properly.
Bose Soundbar HDMI ARC Not Working
While connecting the Bose Soundbar using the HDMI ARC, you might encounter some problems, and those can be resolved using the fixes given below.
Check the Cable for Damage
Users usually forget about cleaning and maintaining the HDMI ARC cable and port once they have connected it during the initial installation. Plug out the HDMI ARC cable, clean it properly, and check the cables for damage. If the problem is the dust build-up, a thorough cleaning will be good enough, and a replacement for the damaged cable will resolve the problem.
Note: If your Bose Soundbar is not working with Samsung TV, then resetting the HDMI connection is the only way to resolve the issue. Several Bose Soundbar users with Samsung TVs were able to rectify the problem using this method.
Contact Customer Support
If the problem with your Bose Soundbar continues even after trying out all the other troubleshooting fixes, then there isn’t much that you can do on your own. Step away from the soundbar and contact Bose customer support. They will be able to guide you further and help you fix the issue.
Replace Or Buy a New Bose Soundbar
It is better to replace your soundbar and get a new Bose Soundbar if your other device is beyond repair. In case it is still under warranty periods, you can get a free service or replace the faulty soundbar with a new one. If it doesn’t, you can visit my guide on the best Bose Soundbars and purchase one that suits you according to your needs.
FAQ
The Bose Soundbar is not working with the LG TV, and the Sony TV issue can be resolved by resetting the HDMI connection between the two.
If the Bose Soundbar is not working with Netflix, check if you have muted the system sound and check the audio input. A muted system and incorrect audio settings are the main reasons behind such issues.
