Has your Sonos Soundbar suddenly stopped working? It could be frustrating when it happens while listening to your desired content. It can happen frequently due to hardware malfunctions or connectivity issues. But you can easily give back the life to your soundbar with the help of our article. Because we have provided the best troubleshooting ways to help you fix your Sonos soundbar not working.
Here, we have covered the causes and the relevant troubleshooting methods to help you fix it.
What are the Possible Causes for Sonos Soundbar Not Working
Your Sonos soundbar may stop working because of the below possible reasons.
- Improper power supply
- Connectivity issues
- Using multiple Sonos speakers
- Invalid log-in credentials
- Outdated software
- Hardware malfunctions
How to Fix Sonos Soundbar Not Turning On
If your Sonos Soundbar is not turning on, you must check the connection. An improper connection will prohibit the soundbar from turning on.
Check the Cables
The cables you are using should be of good quality. When you use a damaged one, it can interrupt the connection. Also, you need to check whether you have inserted the cable into the right port. Even though you are using a cable of good quality, inserting it into the wrong port will not make your Sonos soundbar turn on. After checking the cable, you can connect your Sonos soundbar to the TV for a better sound experience.
Use a Proper Power Source
Connecting multiple devices along with your soundbar into the same power outlet will cause issues with your soundbar. You need to use a separate power outlet to connect your Sonos soundbar. This is very important to receive the proper power supply. So, if you have connected your soundbar like that, then try changing it to fix the issues related to your Sonos soundbar turning on.
Soft Reset the Soundbar
Performing a soft reset on your soundbar can also help you fix your Sonos soundbar not turning on. To do this, you need to unplug all the cables from your power socket as well as your soundbar. After waiting for a minute or two, you can try inserting the cables again to the respective sources. This will help you fix minor bugs and turn your Sonos soundbar on.
Hard Reset the Soundbar
If the issue didn’t settle down even after performing the soft reset, then you need to undergo a hard reset on your Sonos Soundbar. The steps are quite easy and can be completed within a few minutes.
1. Remove the power cord from your wall.
2. Press and hold the Play or Pause button for a few seconds.
3. Without taking your hands off the button, connect the power cord back to the wall.
4. Hold the button until you see an amber and white light flashing on your Sonos soundbar.
5. Release the button once you see the green light glowing in a stable manner.
6. Thus, you have performed a hard reset on your Sonos soundbar. Also, remember that it will delete your data permanently. So, think twice before going through this process.
How to Fix Sonos Soundbar Audio Not Working
Sometimes, you may experience sound-related issues with your soundbar. There is no specific reason but you can try the fixes mentioned below to resolve your Sonos soundbar audio not working.
Check the Volume Level
When you can’t hear any sound from your Sonos soundbar, then this should be your primary step to try. When your soundbar is set to a very low volume, you may not hear any sound. So try increasing the volume according to your audibility. Check whether the issue is resolved. If not, then proceed with the next steps.
Use Proper Audio Settings
Your Sonos soundbar will come up with different audio formats. No matter what kind of audio format you are using, it is necessary to change the audio settings in accordance with that. For example, if your soundbar is capable of Dolby Atmos, then you need to choose the audio settings relevant to that on your TV. Choosing a different audio setting will prevent your soundbar from releasing the audio signals. So, set the audio settings appropriately to listen to the audio without interruption.
Set Your TV to External Speakers
Ensure that your TV settings are set to external speakers. In case it is set to internal speakers, your TV will not detect your soundbar. It will start playing the audio through its internal speakers and you won’t hear any sound from your soundbar. So switch your TV settings from internal to external speakers to listen to the sound through your soundbar.
How to Fix Sonos Soundbar Keeps Disconnecting
Is your Sonos soundbar often disconnecting while listening to your favourite content? This could most probably be because of poor internet speed or improper cord connection.
Check the Cords
In case the cords you are using are slightly loose, then it may disconnect your Sonos Beam from the TV. Try using a cable of good quality and make sure it fits perfectly into your port. Also, double-check whether the cable you are using is free from damage and relevant to the port.
Reset the Router
Sometimes, the router may also create a problem. This will slow down the WiFi connection and result in disconnecting your Sonos soundbar. So try restarting your router by unplugging all the wires and plugging them back after a few minutes. Now, you will receive a proper signal from the router that prevents your Sonos soundbar from disconnecting.
Use Proper Login Credentials
If you have changed the settings or password for your WiFi network, you cannot access your soundbar. So you need to establish the connection again to connect it to your TV.
Contact Customer Support
If none of the DIY ways work, then you need to contact the Sonos support team to get it fixed. They will thoroughly analyze your soundbar and let you know where it goes wrong. You may either be asked to replace some accessories or the whole soundbar to rectify the issue. Else, you can buy a new Sonos Soundbar if nothing works.
How to Fix Sonos Soundbar Remote Control Not Working?
Most of the Sonos soundbars come with a remote control. You can easily use them to control the settings. In case you start experiencing some glitches, then you need to try the below DIY ways to get back on track.
- Remove the obstacles between your Sonos soundbar and the remote.
- Check the batteries and replace them with newer ones if expired.
- Try pairing the remote once again with the soundbar.
- Download the Sonos remote control app on your smartphone and use it to control your Sonos soundbar.
FAQ
Check whether you are using the proper cables and change the source settings according to that.
Ensure that you are using proper audio settings, and try adjusting the volume to get it done.
Yes, you can use the Sonos mobile app instead of your regular remote control to connect your Sonos beam to the TV.
